Sign-In

Introduction

The Sign-In process in Skapp ensures secure access for all users, including the Super Admin and other roles. This guide provides step-by-step instructions for signing in, managing first-time access, and resetting passwords, ensuring a seamless login experience.

---

First-Time User Sign-In

First-time users should receive temporary login credentials through super admin. Follow these steps to access the platform and sign-up to your account.

1. Enter Temporary Credentials

1. Navigate to the Sign-In page.
2. Enter your Username and Temporary Password.

2. Click on Sign-In Button

1. Click the Sign-In button.
2. Upon successful login, you will be redirected to the Password Reset page.

---

Resetting Your Password

1. Password Requirements

When creating or resetting a password, ensure it meets the following criteria:

• At least one lowercase character.
• At least one uppercase character.
• At least one number.
• At least one special character (e.g., @, $, %, etc.).
• Minimum length of 8 characters.

2. Set a New Password

1. Enter your New Password in the password field.

3. Confirm the Password

1. Re-enter your password in the Confirm Password field to ensure they match.

4. Submit the New Password

1. Click the Reset Password button to finalize the process.
2. Upon successful password reset, you will be redirected to the Dashboard.